The problems differ by sector

Systems that touch money cannot miscalculate once, and cannot leak once.

• ·Manual reconciliation across systems that eats working days
• ·Audit obligations that demand a complete transaction trail
• ·A wide attack surface from many connected channels

Patient records are the most sensitive data an organisation can hold.

• ·Scheduling, records, and pharmacy running on separate systems
• ·Patient message queues piling up at peak hours
• ·Strict obligations to keep personal data confidential

Every idle hour has a price, and that price can be calculated.

• ·Thousands of shipping documents reconciled by hand each month
• ·Production data only visible after it is too late
• ·Legacy systems that resist connecting to new equipment

A buyer kept waiting ten minutes has usually moved next door.

• ·Stock and tracking questions arriving in waves at peak hours
• ·Inventory that disagrees between physical and online stores
• ·Customer data scattered across many channels

Public services are judged by their slowest path, not their fastest.

• ·Long, multi-level approval chains
• ·Simultaneous duties of transparency and citizen-data confidentiality
• ·Legacy systems that are not allowed to stop

Growing fast means technical debt accumulates faster still.

• ·Features chased while security lags behind
• ·Compliance evidence required to land larger clients
• ·Small teams carrying a load that keeps growing