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Not just answering. Finishing.

We measure how many hours are lost each month before we build. If the numbers do not add up, we say so plainly.

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What you get

  • Customer questions answered in seconds, around the clock
  • Multi-step work completed without supervision
  • Clear limits on what the machine decides and what escalates to a person
  • Every decision logged and traceable

Capabilities

What this covers

Document Automation

Documents read themselves, then land in your system untyped.

  • Doubtful items handed to a person rather than guessed
  • Figures cross-checked before entry — typos caught up front
  • Lands directly in the system you already use
  • The original document is kept and remains traceable
  • Works from phone photos, scans, and emailed files alike

Typical scope

  • Document entry robot

    Invoices, forms, and ID cards read and entered without retyping; anything doubtful goes to a person.

    • Doubtful items handed to a person, not guessed
    • Figures cross-checked before entry
    • Works from phone photos as well as scans

    Typical duration: 2–3 weeks

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Talk to us about scope and pricing.

AI Pilot Rescue

A stalled experiment carried through to genuine use.

  • The reason it stalled stated plainly, including when the reason is not technical
  • Everything already built assessed one by one: reuse or discard
  • A number for what it takes to reach everyday use
  • "Not worth continuing" is a conclusion we are willing to write
  • The diagnosis stands alone — you are not obliged to continue with us

Typical scope

  • Stalled AI pilot assessment

    A diagnosis of why an AI experiment stopped short of use, what can be salvaged, and what continuing costs.

    • The reason it stalled stated plainly
    • A part-by-part verdict: reuse or discard
    • A number for reaching everyday use

    Typical duration: 1 week

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Talk to us about scope and pricing.

Prediction & Scoring

Decisions drawn from data you have been collecting for years.

  • Every score is explainable, not a black box
  • Accuracy measured against real outcomes
  • Rechecked periodically so it does not drift
  • Decision thresholds set from a panel, without code changes
  • Works from the data you already hold

Typical scope

  • Prediction & scoring

    Credit risk scoring, churn likelihood, and demand forecasting — from the data you already hold.

    • Each score is explainable, not a black box
    • Accuracy measured against real outcomes
    • Rechecked periodically so it does not drift

    Typical duration: 6–10 weeks

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AI Operations

Costs under control, and still running when the provider goes down.

  • Every use costed and traceable per user
  • Automatic switch to a fallback provider when one fails
  • Usage limits so the bill cannot run away
  • Answer quality checked periodically, not assumed constant
  • Provider and model swappable from a panel, without redeploying

Typical scope

  • Monthly model operations

    Cost-per-use monitoring, a fallback provider when one goes down, usage limits, and periodic quality checks.

    • Every use costed and traceable per user
    • Automatic switch to a fallback provider when one fails
    • Usage limits so the bill cannot run away

    Typical duration: Monthly

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Talk to us about scope and pricing.

Agency Operations Agents

The agency stops depending on its owner.

  • New clients onboarded in the same order every time, with nothing skipped
  • Weekly reports assembled by themselves and delivered on time
  • Clients who go quiet are spotted before they send the cancellation email
  • The owner can be away for a week without operations stopping
  • Every step logged — proof of work ready when a client asks for it

Typical scope

  • Client drift detection

    Conversations, meeting notes, and missed deadlines are watched for the signs a client is drifting — before they send the cancellation email.

    • Unusual silence counted as a signal in its own right
    • The alert reaches the person who can still save it
    • Relationship history ready when the rescue conversation begins

    Typical duration: Grow plan

  • Agency operations layer

    Client onboarding, weekly reports, quality checks, and internal status updates all run without waiting for the owner to find time.

    • Onboarding runs identically every time, with no step skipped
    • Weekly reports assembled and sent by themselves
    • Quality checks run before anything reaches the client

    Typical duration: Scale plan

  • Client reporting portal

    Each client gets their own page showing recent work, the agreed figures, and the status of everything — updating itself, open whenever they want.

    • Updates itself — nobody assembles anything by hand each month
    • Clients can open it any time rather than waiting for month-end
    • The figures shown match the ones in your own systems

    Typical duration: Grow plan

  • Service productisation

    The way you work — currently living in your head — is written down as procedure, then turned into automated onboarding, dashboards, and repeatable sales material.

    • Your way of working written as procedure someone else can follow
    • Onboarding runs itself according to that procedure
    • You can start hiring without explaining everything from scratch

    Typical duration: Scale plan

  • Coaching programme operations

    Participants onboarded, reminded, tracked for progress, and whoever falls behind is contacted — so the coach can focus on coaching.

    • Participants falling behind are contacted before they give up
    • Reminders that do not read like they came from a machine
    • Each participant’s progress visible without asking them one by one

    Typical duration: Grow plan

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Talk to us about scope and pricing.

Customer Service Agents

The urgent gets handled first, not whatever happens to be on top.

  • Repeat questions answered automatically so agents handle the genuinely hard ones
  • Angry tone detected and immediately raised in priority
  • Answers drawn from your documents, citing their source
  • Questions without an answer yet are logged so the gap gets filled
  • Response times fall without adding headcount

Typical scope

  • Support ticket triage

    Incoming tickets are read, ordered by real risk, answered where the answer exists, and escalated to a person where it does not.

    • Angry tone and cancellation threats raise their own priority
    • Repeat questions answered without waiting for an agent
    • Answers cite their source document so they can be checked

    Typical duration: Grow plan

  • Help centre rebuild

    The questions that genuinely come in are collected, answered in writing a non-expert can follow, then assembled into a help centre that keeps updating.

    • Written from real questions rather than guesses
    • Sections that are no longer true get flagged for correction
    • New unanswered questions logged as they appear

    Typical duration: Start plan

  • Voice-of-customer reports

    Every complaint, compliment, and request across tickets, reviews, and conversations gathered into one monthly report naming what is complained about most.

    • Combines tickets, reviews, and conversations into one picture
    • Ranked by what recurs most, not by what was loudest
    • Original quotes included so anything can be checked

    Typical duration: Start plan

  • Product roadmap research

    Customer requests, competitor moves, and recurring complaints assembled into the material for deciding what gets built next.

    • Requests counted rather than recalled
    • Competitor moves watched without anyone combing manually
    • The output is decision material, not a pile of data

    Typical duration: Grow plan

  • Inbox keeper

    Messages arriving by WhatsApp, email, and web form are read, sorted between buyers, complaints, and offers, then answered or routed to the right person.

    • Buyers answered within the hour, weekends included
    • Complaints raise their own priority
    • Anything needing your decision still reaches you

    Typical duration: Start plan

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Talk to us about scope and pricing.

Professional Practice Agents

Billable hours stop draining into admin.

  • Raw intake arrives already organised before anyone reads it
  • Case summaries and timelines prepared automatically
  • Document and deadline reminders never missed
  • Patient and client data handled under the confidentiality obligations that apply
  • Hours that went to admin become billable hours again

Typical scope

  • Case file preparation

    Raw client documents gathered, ordered by date, the facts summarised, and handed over as a file ready for a lawyer to read.

    • Raw files ordered by date before anyone reads them
    • A factual summary with references back to the source documents
    • Client confidentiality handled under the obligations that apply

    Typical duration: Grow plan

  • Investment deal research

    Market information gathered, patterns summarised, and a decision memo assembled — in hours rather than weeks.

    • A decision memo, not a pile of links
    • Every figure states where it came from
    • What could not be found is written as "not found", never guessed

    Typical duration: Scale plan

  • Tender response

    Tender opportunities watched, requirements summarised, compliance checked point by point, and a completeness checklist built before the deadline.

    • Requirements checked point by point rather than skimmed
    • Completeness verified before submission rather than after rejection
    • Answers from previous tenders reused where still relevant

    Typical duration: Scale plan

  • Audit preparation

    The evidence auditors will ask for is collected all year, arranged in the order they check it, and gaps flagged early.

    • Evidence collected all year rather than crammed at the end
    • Gaps flagged while there is still time to fix them
    • Arranged in the order auditors actually check

    Typical duration: Grow plan

  • Claims administration

    Claim files checked for completeness, missing items requested from the applicant, and complete ones forwarded — so claims are not rejected over paperwork.

    • Completeness checked before submission rather than after rejection
    • Missing items requested from the applicant in plain language
    • The status of each claim visible without anyone asking

    Typical duration: Grow plan

  • Clinic administration

    Patient registration, appointment reminders, visit-note drafting, and post-treatment follow-up — running without adding front-desk staff.

    • Appointment reminders send themselves and no-shows fall
    • Visit notes drafted; the clinician only reviews
    • Patient data handled under the confidentiality obligations that apply

    Typical duration: Grow plan

  • Dental practice growth operations

    Lapsed patients contacted, recommended-but-untaken treatments followed up, and empty chair time filled.

    • Lapsed patients contacted with a reason relevant to them
    • Deferred treatment followed up without sounding pushy
    • Empty slots visible early enough to still be filled

    Typical duration: Grow plan

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Talk to us about scope and pricing.

Internal Operations Agents

The work nobody wants to do, done.

  • Invoices and receipts organised before they reach the accountant
  • Messy customer records cleaned, then kept clean
  • Written procedures turned into agents that actually carry them out
  • Company knowledge becomes something you can ask, not something you hunt through files for
  • Internal tools built in days rather than waiting in the IT queue

Typical scope

  • Automation system installation

    Three to five of your core workflows built, wired into the tools you already use, and handed over running — not handed over as a tool to learn.

    • Handed over running, not handed over as an empty tool
    • Wired into the tools you already use rather than replacing them
    • When something fails, we find out first

    Typical duration: Scale plan

  • Personal chief of staff

    Today’s priorities set, meeting prep prepared, follow-ups chased, and the small things that always slip reminded at the right moment.

    • What matters rises; what can wait keeps waiting
    • Meeting prep exists before the meeting starts
    • Commitments you made are chased through to done

    Typical duration: Scale plan

  • Recruitment operations

    Applications summarised, matched against the role requirements, strong candidates flagged, and outreach drafted — so good candidates do not wait two weeks.

    • Applications read the same day rather than the following week
    • Matched against role requirements rather than keywords
    • Rejected candidates still get a reply — your reputation stays intact

    Typical duration: Grow plan

  • Bookkeeping tidier

    Invoices, receipts, and supplier emails collected, categorised, matched, and handed to the accountant already tidy.

    • Works from phone photos, scans, and email attachments alike
    • Anything doubtful is asked about rather than guessed
    • The accountant receives files already ready to process

    Typical duration: Start plan

  • System migration

    The old system inventoried, mapped to the new one, duplicates found, and workflows tested before the old system is switched off.

    • Duplicates found before they migrate too
    • Workflows tested before the old system is switched off
    • Old data stays accessible throughout the transition

    Typical duration: Grow plan

  • Client portal

    One place for your clients to see their own work status, documents, and invoices — without messaging to ask.

    • Status updates itself from the systems you already run
    • Each client sees only their own, never anyone else’s
    • "Where are we with this?" stops arriving

    Typical duration: Grow plan

  • Internal tool studio

    The small tools your team needs, built in days — forms, dashboards, trackers, approvals — without queuing behind the IT backlog.

    • New tools in days rather than months in a queue
    • Per-role access from the start
    • Data already in the spreadsheet comes across too

    Typical duration: Grow plan

  • Spreadsheet into an application

    The spreadsheet running part of your business turned into a real application — with permissions, change history, and no formulas anyone can delete.

    • Change history retained — who changed what, and when
    • Per-role access rather than one file for everyone
    • Formulas cannot be deleted by accident

    Typical duration: Start plan

  • Company knowledge you can ask

    Scattered documents, procedures, and notes gathered into one place you can question in plain sentences — with every answer citing its source.

    • Every answer cites its source document
    • Per-role access — not everyone sees everything
    • Questions without an answer yet are logged so the gap gets filled

    Typical duration: Start plan

  • Knowledge base migration

    The old knowledge base moved across, outdated entries flagged, overlapping ones merged, and the structure rebuilt.

    • Overlapping versions merged rather than left side by side
    • Outdated entries flagged rather than quietly deleted
    • Structured around how people actually search

    Typical duration: Start plan

  • Procedure into an agent

    The written procedures you already have turned into agents that actually carry them out — with limits of authority and hand-over points.

    • The procedure runs exactly as written, every time
    • Deviations logged rather than swallowed
    • Hand-over points to a person agreed with you

    Typical duration: Grow plan

  • Customer record cleanup

    Duplicate records merged, blanks filled from legitimate sources, stale entries flagged, then kept clean.

    • Duplicates merged without losing their history
    • Kept clean rather than cleaned once and left to rot
    • Merges can be undone if something was joined wrongly

    Typical duration: Start plan

  • AI enablement for your team

    Your team trained to use the agents already in place: what may be delegated, what must still be checked, and how to recognise a doubtful answer.

    • Trained on your team’s actual work rather than generic examples
    • Taught to recognise an answer that deserves doubt
    • The line between "delegate this" and "never this" written down plainly

    Typical duration: Start plan

  • Workflow monitoring

    Every running automation watched; failures reported, retried where possible, and escalated to a person where not.

    • Failures reported rather than swallowed
    • Whatever can be retried, retries itself
    • A monthly report of what ran and what did not

    Typical duration: Start plan

Request consultation

Talk to us about scope and pricing.

Creator & Community Agents

The work keeps shipping even when its owner is busy.

  • Your thinking turned into publishable writing, in your own voice
  • Sponsor offers screened, answered, and tracked through to completion
  • New members onboarded in the same order every time
  • Repeat community questions answered without waiting for you to wake up
  • Anything high-value still escalates to you rather than being automated away

Typical scope

  • Sponsorship manager

    Incoming sponsor offers screened, judged for fit, answered, and tracked through to delivery and payment.

    • Offers answered within hours rather than weeks
    • Poor fits declined politely rather than left in silence
    • Each deal’s obligations tracked through to completion

    Typical duration: Grow plan

  • Creator backend operations

    Publishing schedules, repurposing older work, comment handling, and reporting — so your time returns to making the work.

    • Older work reused without feeling recycled
    • Comments filtered — the ones that need you rise to you
    • Publishing keeps to schedule even when you cannot

    Typical duration: Grow plan

  • Course and cohort operations

    Participants enrolled, materials delivered on schedule, assignments reminded, repeat questions answered, and stragglers contacted.

    • Materials delivered on schedule without prompting
    • Participants falling behind contacted before they quit
    • Repeat questions answered; the unusual ones rise to you

    Typical duration: Grow plan

  • Paid community operations

    New members onboarded, repeat questions answered, quiet members contacted, and renewals reminded before they lapse.

    • Members going quiet spotted before they leave
    • New members feel welcomed on day one rather than day seven
    • Renewals reminded before they lapse rather than after

    Typical duration: Grow plan

  • Customer research sprint

    Interviews, reviews, and conversations gathered and condensed into an answer to one question: why they bought, and why the others did not.

    • Original quotes included, not only the conclusions
    • The people who did not buy are asked too, not only those who did
    • Runs repeatedly rather than stopping after one report

    Typical duration: Start plan

  • One-person agency

    A whole agency operation run for a single operator: prospect research, proposal writing, service delivery, and client reporting.

    • Research, proposal, delivery, and reporting run as one chain
    • Capacity grows without hiring
    • You still decide; the agents do the work

    Typical duration: Scale plan

Request consultation

Talk to us about scope and pricing.

Sales & Pipeline Agents

A pipeline that fills without adding sales headcount.

  • A relevant prospect list rather than a long one sent the same message
  • Replies classified and followed up the same day
  • Customer records updated by themselves — nobody forgets to log anything
  • Written limits of authority: what may be sent without approval, and what may not
  • You can see every message before and after it goes out

Typical scope

  • Prospect finder

    Each week, a list of buyers who genuinely fit what you sell — researched, each with a reason they are being contacted now, and the first message already drafted.

    • A researched weekly list, not a raw one
    • A reason each name is being contacted this week
    • First messages drafted; you approve before anything sends

    Typical duration: Grow plan

  • Call booker

    Incoming replies are read, sorted between interested and not, basic objections answered, and whoever is ready is booked straight into your sales team’s calendar.

    • Replies sorted within the hour, not three days later
    • Familiar objections answered on the spot
    • Bookings land in the calendar without back-and-forth

    Typical duration: Grow plan

  • Founder content engine

    Your thinking — from a voice note, a quick message, or a meeting recording — turned into publishable posts for LinkedIn, X, and your newsletter, in your own voice.

    • Written in your voice, not the generic one anyone could have
    • You approve before anything publishes, always
    • What is being discussed that week is taken into account

    Typical duration: Grow plan

  • Outbound sales operations

    Customer records cleaned, calls summarised, stalled deals surfaced, and a daily action list sent to each salesperson.

    • Stalling deals surfaced before they die
    • Customer records cleaned, then kept clean
    • Each rep opens the day with an already-ordered list

    Typical duration: Scale plan

  • Stalled deal rescue

    Every deal that ever came in and never closed is re-read, judged for whether it is still alive, then revived with a reason that is relevant today.

    • Each deal’s history is read, not merely its name
    • A reason to reach out again built from recent events
    • Genuinely dead deals marked so they stop polluting the reports

    Typical duration: Grow plan

  • Referral programme

    Your happiest customers are identified from their behaviour, asked for a referral at the right moment, and the results tracked through to a deal.

    • The moment to ask is chosen from behaviour, not a blind schedule
    • Each request rewritten for that relationship, not one uniform message
    • Incoming referrals tracked through to a deal

    Typical duration: Start plan

  • Offer page tester

    Several versions of your offer page and its headline are written, tested against traffic you already have, and the winner reported with the reason it won.

    • Several versions tested at once rather than one guess
    • The winner reported with why it won, not just the number
    • Runs continuously rather than stopping after one round

    Typical duration: Start plan

  • Event sponsorship sales

    Suitable sponsors are found, packages shaped around what each of them cares about, proposals sent, and follow-up sustained right up to the event.

    • Packages shaped around what each sponsor cares about
    • Follow-up sustained to the event rather than stopping at the first send
    • Every conversation retained for the next event

    Typical duration: Grow plan

  • Partner programme operations

    New partners onboarded, given the materials they need, their activity watched, and whoever goes quiet contacted before they stop altogether.

    • New partners onboarded in the same order every time
    • Partners going quiet spotted before they stop entirely
    • Sales material delivered exactly when a partner needs it

    Typical duration: Grow plan

Request consultation

Talk to us about scope and pricing.

Retail & Field Agents

Problems caught before they eat into revenue.

  • Low stock and competitor pricing watched daily rather than quarterly
  • A daily action list sent to whoever is authorised to act on it
  • New reviews answered quickly — including the bad ones
  • Opportunities arriving outside working hours no longer slip by
  • You find out before your customer tells you

Typical scope

  • Online store operations

    Low stock, competitor pricing, broken product pages, and supplier emails watched daily, then condensed into a morning action list.

    • Low stock reported before it runs out, not after
    • Competitor pricing watched daily
    • A morning action list rather than a dashboard nobody opens

    Typical duration: Grow plan

  • Home services desk

    Incoming enquiries answered, scheduled to the nearest technician, reminded to the customer, and followed up once the job is done.

    • Enquiries answered even when everyone is out on a job
    • Scheduled to the nearest technician rather than by arrival order
    • Reminders cut down on wasted call-outs

    Typical duration: Grow plan

  • Property deal scout

    Listings watched, neighbourhoods compared, and a deal summary built automatically the moment something matches your criteria.

    • Watched daily rather than whenever you have time to look
    • A deal summary ready before you make the call
    • Neighbourhood comparison included, not just the price

    Typical duration: Grow plan

  • Local review engine

    Happy customers asked for a review at the right moment, new reviews answered quickly, and bad ones handled before they spread.

    • Asked at the moment the customer is happiest, not at a random time
    • Bad reviews answered quickly and handled rather than ignored
    • Never solicits fake reviews — that destroys trust faster than silence

    Typical duration: Start plan

Request consultation

Talk to us about scope and pricing.

Automated Customer Response

Incoming messages answered in seconds, around the clock.

  • Incoming messages answered in seconds, around the clock
  • Answers from your own documents and cites its source rather than inventing
  • Hands over to a person when unsure, at a threshold you set yourself
  • Works across WhatsApp, web, and email from one shared source of answers
  • Conversations stored and reviewable, including the ones it could not answer

Typical scope

  • Automated customer response

    An assistant answering from your own documents on WhatsApp, web, and email — handing over to a person when unsure.

    • Answers from your own documents rather than inventing
    • Hands over to a person when unsure instead of guessing
    • Works across WhatsApp, web, and email at once

    Typical duration: 3 weeks

  • Internal assistant

    Where staff ask about company policy, procedures, and internal data — answered from official documents, with sources.

    • Every answer cites its source document
    • Per-role access — not everyone sees everything
    • New documents take effect without a rebuild

    Typical duration: 2–3 weeks

Request consultation

Talk to us about scope and pricing.

Workflow Automation

Repetitive work runs itself, with nobody reminding it.

  • Requests route themselves to the right person, with a stand-in when that person is away
  • The position of every request visible at all times — no more paperwork lost on a desk
  • Exceptions pulled out and flagged rather than guessed at
  • A complete history retained for audit purposes
  • The hours saved are counted first; if it does not pay off, we say so

Typical scope

  • Automation opportunity map

    A ranked list of processes: how many working hours can genuinely be saved, set against the cost of building it.

    • Processes ranked by real savings
    • Working-hour figures counted, not estimated
    • What is not worth automating is named too

    Typical duration: 1–2 weeks

  • Approval automation

    Requests route themselves to the right person, with a stand-in when that person is away.

    • Automatic stand-in when an approver is away
    • The position of every request visible at all times
    • Value thresholds decide who must approve

    Typical duration: 2 weeks

  • Automatic minutes & summaries

    Meetings and calls become a summary plus an action list stating who does what.

    • An action list with named owners
    • The summary sent automatically once the meeting ends
    • The original recording remains openable

    Typical duration: 1–2 weeks

Request consultation

Talk to us about scope and pricing.

Autonomous Agents

Multi-step tasks carried to completion unsupervised.

  • Multi-step work carried through without supervision at every step
  • Written limits of authority: what it may decide alone, what escalates to a person
  • Hands over when unsure rather than guessing and causing quiet errors
  • Every decision logged and traceable back to its reasoning
  • The means of measuring right and wrong built from the outset, not bolted on afterwards

Typical scope

  • Multi-step autonomous agent

    An agent that reads context, decides within written limits of authority, completes multi-step work, and hands over when unsure.

    • Written limits of authority: what it may decide alone
    • Escalates to a person once outside those limits
    • Every decision logged and traceable

    Typical duration: 6–12 weeks

  • AI in a closed environment

    The same capability, running on your own servers, with no data leaving that environment.

    • Runs entirely inside your environment
    • No data leaves, including during maintenance
    • Compliance evidence prepared for auditors

    Typical duration: 8–16 weeks

Request consultation

Talk to us about scope and pricing.

Algorithmic Trading

Strategies executed with discipline, 24 hours, without emotion.

  • Risk limits enforced by the machine rather than left to human discipline
  • Tested against historical data spanning bad markets before real funds go in
  • Halts itself when losses breach the threshold you set
  • Every decision logged — any trade traceable to the rule that triggered it
  • Alerts sent if it stops or loses its connection with a position still open

Typical scope

  • Trading automation

    A machine-executed trading strategy with written risk limits, tested against historical data before touching real funds.

    • Risk limits enforced by the machine, not left to human discipline
    • Backtested against historical data before real funds go in
    • Halts itself when losses breach the set threshold

    Typical duration: 6–12 weeks

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Talk to us about scope and pricing.

Related work

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Questions we are asked most

How is this different from most automated responders?

Ours answers from your own documents rather than inventing. When it is unsure it hands over to a person instead of guessing — and where that line sits is agreed with you, not decided for you. Every conversation is stored and reviewable.

How long until it is live?

Three weeks, at a fixed USD 5,500. The first week absorbs your documents and the questions that actually come in, the second connects it to your channels, the third tests it against real questions before customers see it.

Does it handle Indonesian well?

Yes, including the informal register and abbreviations customers actually use on WhatsApp. If a customer switches language mid-conversation, it follows without being told.

Where can it be deployed?

WhatsApp, your website, and email at once, drawing on one shared source of answers — so a customer never gets two different replies from two channels. If you run a ticketing system or CRM, conversations land there rather than in a silo.

What does it cost to run each month?

USD 460 per month, covering infrastructure, answer-quality monitoring, and a fallback provider that engages by itself if the primary one fails. The cost of each conversation is logged, so you can see for yourself what is actually being used.

What kind of work is worth handing to a machine?

Work that is repetitive, high in volume, and governed by rules you can write down: tiered approvals, reconciliation, scheduling, invoicing, and copying data between applications. Work that needs case-by-case judgement is better left with people — and we say so when that is the answer.

What happens with cases that fall outside the normal flow?

Exceptions are not guessed at. They are pulled out of the flow, flagged, and routed to whoever is authorised to decide, along with the reason they were pulled. A flow that quietly guesses produces errors that only surface months later.

How do we work out whether it pays off?

We first count the hours the process genuinely consumes each month, then set that against the cost of building and running the automation. If the numbers do not add up we say so plainly — an automation opportunity map is bought precisely to get that answer, not to justify a build.

How we engage

Choose the engagement that fits where you are

Not every piece of work belongs in a big project. These four are what we normally use — scope and duration agreed before anything starts.

  • Rapid assessment

    Find out what is actually broken before committing a large budget.

    1–2 weeks

    • Interviews with the people who actually run the process
    • A count of the hours and money currently being lost
    • Findings ranked by real cost, not by volume
    • A staged recommendation with time and cost estimates

    Best when: You know something is wrong, but not yet which part is costing you most.

  • Fixed-scope project

    The outcome, the date, and the scope agreed up front.

    4 weeks – 8 months

    • A written scope, a delivery date, and agreed acceptance criteria
    • A demo every two weeks — you watch progress instead of waiting for news
    • Testing plus hand-over of the code and its documentation
    • A warranty period for fixes after the system goes live

    Best when: The need is already clear and you want budget certainty.

  • Dedicated team

    Our team works full time for you, following your priorities.

    From 3 months

    • A standing team: engineering, testing, and one accountable lead
    • You set the priorities, reviewed every two weeks
    • Working Indonesian hours, adjustable to your time zone
    • Scaled up or down month by month

    Best when: The roadmap is long and priorities will still shift along the way.

  • Monthly retainer

    A live system kept running, updated, and watched.

    Monthly, cancel any time

    • Monitoring, backups, and security updates
    • A fixed block of hours each month for fixes and small features
    • An agreed response time when something goes wrong
    • A monthly report on what was done and what needs deciding

    Best when: The system is live and you would rather not wait until it breaks.

  • The code and documentation become yours
  • An NDA from the first conversation
  • A post-release fix warranty
  • Progress reported every two weeks
  • No vendor lock-in — another team can take over
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